TERMS AND CONDITIONS

General

An order for goods placed by you, the buyer,
through our website shall be subject to these terms and conditions.
Nothing stated or implied in these terms and conditions shall affect the statutory
rights of any customer.

Your Warranty to me
You, the buyer, warrant that all the details provided on
the order form for the purpose of purchasing the goods are correct.

My Warranty to you
The details you supply will be stored on computer and used by kuzenny.com to service your purchase.
I may also use your contact details to provide details of future events relating to the sale of my art works.
You can return to the site, write me letter and change the state of this box at any time. I will also honour any requests to remove your details from web site database. Your security and privacy are my priority; it is not my policy to disclose your E-mail address or details to any third parties.

Orders
All orders for art work shall be deemed to be an offer by you to purchase art works
in accordance with these terms and conditions.You, the buyer, are responsible
for ensuring the accuracy of the details provided on the order form and i will not be
obliged to accept an order unless all requested details requested on the order form have been correctly entered. Upon receipt of an order i will advise you by e-mail of
the availability of the items ordered and the cost of shipping. You may cancel your order prior to despatch without any penalty should these costs be unacceptable or for any other reason. No order submitted by you shall be deemed to be accepted by me unless and until i confirm acceptance of your order by E-mail or telephone. I are entitled to refuse any order placed by you and will not be required to provide an explanation.
After discuss all formality, I send you an email with a direct link for payment via
PAYPAL.

Pricing / Payment
All art works offered for sale through my website are priced in US Dollars ($). Prices
quoted do not include VAT.

VAT is not charged to payable on orders. I accept payment
by PAYPAL direct payable online, Cash, Cheque and transfer to bank account. Prices do not include
postage and packing which will be charged as an additional cost on all orders that are applicable.
If an order is received by my from an area not normally served by our Carriers, i contact you before accepting your order for specific arrangements to be made. Due to fluctuating market values,
especially on Limited Edition and Original items, all prices are subject to change and availability but will not be changed once your order is accepted. Customs and import duties are not included. The customer is responsible for payment.Title to the goods will pass to you,
the buyer, on payment in full of the price of the art works. Despatch and Delivery
All orders will normally be despatched within 2 working days. If any delay occurs you will be notified immediately. You will be given the option to arrange a convenient delivery date or to cancel the order with a full refund.

Please advise me if you do not receive your item(s)
within 10 days of placing your order so that we can trace the parcel. Ask via our contact form quoting your order number.

Please note that all delivery charges are shown on your order
form. The art works will be delivered to you, the buyer, at the address provided by you on the order form. All shipping/delivery charges are shown on your order form prior to your committing to your purchase.The risk in the goods shall pass to you upon delivery taking place.
Any dates quoted for delivery of the goods are approximate only and i shall not be liable for any delay in delivery of the goods however caused or for any consequential loss.

Returns All items are carefully checked before despatch. Occasionally items may arrive damaged, defective and i will make every effort to rectify this situation. I will do our best to ensure that you are fully satisfied with your purchase.

If the goods are damaged in-transit, please contact me and notify us within 3 days of the date on which the consignment was signed for. Keep all the packaging material as the Carrier may wish to inspect this. I will arrange to have the item returned at my expense. You will be given the option to have the product replaced at no charge to you or to have a full refund. This does not affect your statutory rights.
My Website. I will attempt to ensure that the information available on the website at any time is accurate. However, i will not be held liable for any errors or omissions. I will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these. Whilst i attempt to be as accurate as possible with the specifications
of the artwork offered for sale, i cannot be held responsible for any inaccuracies.New images are constantly being added to my website. I have the ability to trace most artwork available today, so
please use our contact form and let me know what you’re looking for.
Copyright. Copyright for the images shown on my website remains with the Artist, of the Original picture and further distribution of the images in whatever format may be the subject of Legal proceedings.

Queries and Complaints
I will endeavour to handle all enquiries and fulfil all orders speedily, effectively and without incident, it is not possible to guarantee there will never be a problem. Should you have any complaints about my products or services, i would request that these be put in writing and sent either via e-mail via our contact form or by post to the following address:

Leonid Kuzenny
Biskupcova 24
13000 Praha 3
Czech republic

Any complaint received will be acknowledged within five working days and you will be informed of a projected time scale for dealing with that complaint, together with the steps i intend to take in dealing with it.